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Trends To Help You Elevate Customer Support In 2021

Posted on May 7, 2021May 7, 2021 by Sanjeev Aggarwal

Listen on demand to this Salesforce Small Business LinkedIn Live event
featuring SMB Group’s Laurie McCabe: and Salesforce’s Mala Ravi

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How SMBs can prepare for the future

Business and Technology Directions for a Changing World! Learn how midmarket businesses fared in 2020, and what’s ahead for 2021

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SMB Group Blog

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About SMB Group

SMB Group is a technology industry research, analysis and consulting firm focused on technology adoption and trends in the small and medium business (SMB) market. Founded in 2008, SMB Group is recognized for thought leadership, research and expertise in the highly fragmented “SMB market” —which is composed of many smaller, more discrete markets.
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