Ok, just wondering...why???!!! Al Gottwald krast.net
Author: Sanjeev Aggarwal
Report Card: 2011 Top 10 SMB Technology Market Predictions
--by Laurie McCabe and Sanjeev Aggarwal, SMB Group Before developing our 2012 predictions, we wanted to assess how we did on our Top 10 SMB Technology Predictions for 2011. Here’s our take on how we did--let us know what grades you would have given us! And st...
Highlights from the 2011 SMB Group Collaboration Study
The SMB Group and CRM Essentials recently completed the 2011 SMB Collaboration and Communications Study. We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers how they collaborate, what t...
Are Business App Stores Gaining Steam with Small Businesses?
I've been reviewing data from our latest survey, the 2011 SMB Routes to Market Study, which zeros in on how SMBs discover, learn about, evaluate and purchase software and service technology solutions. This study was a refresh of our 2010 SMB Routes to Market Study. In both years, we ...
Smarter Commerce for the Midmarket: An Interview with IBM’s Ron Kline
In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the third post in the series, which is a summarize transcript o...
Smarter Commerce for the Midmarket: An Interview with IBM’s Ron Kline
Here’s an edited transcript of the podcast series that Brent Leary of CRM Essentials and Sanjeev Aggarwal, of SMB Group recorded with Ron Kline, director of marketing for IBM’s midmarket division, about IBM’s Smarter Commerce solutions for SMBs. If you’d like to listen to the recorded podcast series, select below. [soundcloud url="https://a...
My Love-Hate Relationship With Twitter
If you're in the IT industry, tweeting has probably become a regular part of your day, like brushing your teeth. I know it has for me, as an industry...
Closing the SMB Business Intelligence Gap
Most small and medium businesses (SMBs) can relate to Albert Einstein’s famous quote that “Information is not knowledge.” Many SMBs have plenty of data, but find it challenging to get the insights from it that they need to run their businesses more effectively and efficiently. Businesses have always needed the ability to track and measure critical success metrics in a quantifiable way. The p...
Are You Ready? Transforming Your Business for the Smarter Customer
—by Laurie McCabe, SMB Group In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the secon...
Dell Boomi: A Microcosm of Dell’s New Virtual Era
After attending Dell World, Dell’s first ever user conference a couple of weeks ago, it’s apparent that Dell’s progression towards becoming a pivotal vendor in what it terms the “virtual era” is well underway. And, last week’s announcement of Dell Boomi’s Fall 2011 release provides a prime example of how Dell is crossing the chasm from a product-centric hardware vendor to a sol...