Until recently, Zoho’s focus been on the small business market, which now accounts for more than 80% of its customers. But over the past couple of years, Zoho has launched a concentrated campaign to win business in larger accounts. All too often, once vendors go upmarket, they slowly but surely lose focus on the small businesses that “brung ‘em” to the dance in the first place. However, as I...
Author: Laurie McCabe
Zoho Ups the Ante on Data Privacy
Most people are well aware that we are actually paying for the “free” applications we use with our data. From Facebook to Google to Pinterest, vendors monetize user data through advertising and by tracking and selling our data to third parties. But many people are not aware of the increasing scope of these practices. In November, for instance, The Wall Street Journal reported that Google had...
Life in the Fast Lane: Acumatica’s Cloud ERP
Acumatica bills itself as “the world’s fastest-growing cloud ERP company.” While this kind of marketing slogan can be hard to prove, Acumatica is providing convincing numbers to back up its claim. In January, I attended Acumatica Summit, the company’s annual customer conference, where CEO Jon Roskill announced that Acumatica now has more than 6,500 inst...
SMB Group’s 2020 Top 10 SMB Technology Trends
It’s that time of year again—when we unveil our SMB tech trends for the coming year! SMB Group’s 2020 Top 10 SMB Technology Trends are b...
Intuit: Democratizing AI and ML for Small Businesses
Intuit wants to democratize artificial intelligence (AI) and machine learning (ML) for small businesses—many of whom lack the time and expertise to take advantage of these technologies on their own. To that end, the vendor has been steadily turbo-charging its solutions with AI and ML capabilities to make them “smart”. In 2019, Intuit increased the number of employees working in AI by 60%. Th...
Convention Vs. Zoho Conviction: Challenging the Norms of the Software Industry
According to Raju Vegesna, Chief Evangelist at Zoho, “Thoughts become opinions, which evolve into convictions.” As we heard from Vegesna at the Toronto ZohoOne event in early November, Zoho holds some very strong convictions that have put it on a very different path than most of its industry contemporaries.
Sage Intacct: Leading Sage into the Future
This fall’s Sage Intacct Advantage conference—and before that its Analyst Summit—showcased many new announcements and developments. Together, they signal significant shifts—not only for Sage Intacct, but for Sage, which acquired Intacct a couple of years ago. You can find all the product announcement details
Workday Rising 2019: For A Changing World
“For a Changing World” was the theme at the Workday Rising user conference, held the week of October 14th in Orlando. At the event, Aneel Bhusri, Workday Cofounder & CEO, pitched machine learning (ML) as the means through which it will enable companies to transform business management to successfully navigate through changing workplace and workforce realities. In Bhusri’s keyn...