As companies invest in more technology, the risk of cybersecurity breaches increases. Businesses must not only protect more data, but also secure and protect it in more places to give workers the anytime, anywhere access they need to get their jobs done. Balancing this need for business innovation with the need to safeguard company, employee, and customer data is difficult even for large cor...
Author: Laurie McCabe
Want Expert Small Business Advice? Check Out the New Expert Showcase Series
A while back, Cindia Chau-Boon invited me to participate in an expert showcase series for small business. In addition to myself, the other contributors include small business luminaries such as Barbara Weltman, Barry Moltz, Jill Salzman, Lisa Penson, Melinda Emerson, Sandi Krakowski, Stephen Warley, Steve Strauss. In this series, we share our best strategies to help small business owners fu...
5 Ways Interactive Technology Can Benefit Your Workplace Culture
Is employee satisfaction at your company dwindling? Perhaps productivity has taken a downward trajectory and showing little sign of recovery? Maybe employee morale is low, and turnover is too high? Time to hit restart. If you’re looking for an innovation and productivity boost,...
Listening Ears On: Salesforce Essentials Journey to Adapt to Small Business Requirements
Launched in November 2017, Salesforce’s Essentials solution for small businesses is coming up on its second birthday. As a replacement for Salesforce’s prior patchwork of disconnected small business apps, Salesforce designed Essentials to provide small businesses with integrated CRM solution (built on its flagship Lightning platform)—and to supply Salesforce with a more competitive entry in...
Salesforce Customer 360: A New Spin on An Elusive Target
This week, I attended Salesforce’s annual Connections event in Chicago. The central theme of the conference focused on Salesforce’s announcement of its Customer Data Platform (CDP) with its next generation of Customer 360 (C360) service. Slated for pilot this fall, the new platform promises to help businesses pull together data from different applications, and use this consolidated view to m...
Is Your Business Ready for the New Workforce?
Attracting, retaining and engaging employees have always been fundamental to business success. According to Gallup, businesses in the top quartile of employee engagement achieve 21% greater profitability than those in the bottom quartile. But sweeping demographic, technological and cultural shifts in the workforce pose a daunting challenge for SMBs: how to create an environment...
Is Sage’s Cloud Strategy Finally Taking Shape? Takeaways from Sage Summit
Last week, I attended Sage Summit 2019 in Atlanta—my first since 2016. Prior to the event, I was thinking about the challenges that Sage has faced in the cloud era. While many of its rivals jumped on the cloud bandwagon early, Sage took a slower, more conservative approach. As a result, Sage has struggled to gain mind and market share with a new generation of cloud-savvy SMB customers that i...
Dell Technologies World 2019: Spotlight on Using Technology for Good
Dell Technologies World 2019 unleashed a fire hose of new technology solutions that underscore the company’s successful transition from hardware vendor to an end-to-end technology solutions provider—from edge to core to cloud. While Dell Technologies’ metamorphosis was evident in many of the new...
Partner Perspectives On NetSuite Adoption
Anderson Frank has just released the third edition of its annual NetSuite Market Trends & Salary Survey. Each year the company, which specializes in recruiting IT professionals, conducts this study to provide a clear picture of what those working within the NetSuite ecosystem think and experience. The report also offers ...