Author: Laurie McCabe

Zeguro Cyber Safety: A Holistic Solution to Tackle SMB Security Requirements

Zeguro Cyber Safety: A Holistic Solution to Tackle SMB Security Requirements

Small and medium businesses consistently rate security as one of their most pressing technology challenges. But most resource-constrained SMBs are overwhelmed by the seemingly endless variety of cyber threats–and by the confusing array security solutions that promise protection. With that in mind, I was excited to talk to Sidd Gavirneni, who is Cofounder & CEO at Zeguro, an end-to-end cy...

SMB Understanding of Digital Transformation Grows, But Challenges to Taking Action Remain

SMB Group just wrapped up our U.S. Small and Medium Business Digital Transformation Study. This is the second version of the study, which we originally conducted in 2017. We are seeing some very interesting trends in how small and medium businesses (SMB...

Cloud-based ERP—Helping to Solve the ERP Security Puzzle

Cloud-based ERP—Helping to Solve the ERP Security Puzzle

As companies invest in more technology, the risk of cybersecurity breaches increases. Businesses must not only protect more data, but also secure and protect it in more places to give workers the anytime, anywhere access they need to get their jobs done. Balancing this need for business innovation with the need to safeguard company, employee, and customer data is difficult even for large cor...

Want Expert Small Business Advice? Check Out the New Expert Showcase Series

Want Expert Small Business Advice? Check Out the New Expert Showcase Series

A while back, Cindia Chau-Boon invited me to participate in an expert showcase series for small business.  In addition to myself, the other contributors include small business luminaries such as Barbara Weltman, Barry Moltz, Jill Salzman, Lisa Penson, Melinda Emerson, Sandi Krakowski, Stephen Warley, Steve Strauss. In this series, we share our best strategies to help small business owners fu...

Listening Ears On: Salesforce Essentials Journey to Adapt to Small Business Requirements

Launched in November 2017, Salesforce’s Essentials solution for small businesses is coming up on its second birthday. As a replacement for Salesforce’s prior patchwork of disconnected small business apps,  Salesforce designed Essentials to provide small businesses with integrated CRM solution (built on its flagship Lightning platform)—and to supply Salesforce with a more competitive entry in...

Salesforce Customer 360: A New Spin on An Elusive Target

This week, I attended Salesforce’s annual Connections event in Chicago. The central theme of the conference focused on Salesforce’s announcement of its Customer Data Platform (CDP) with its next generation of Customer 360 (C360) service. Slated for pilot this fall, the new platform promises to help businesses pull together data from different applications, and use this consolidated view to m...

Is Your Business Ready for the New Workforce?

Attracting, retaining and engaging employees have always been fundamental to business success. According to Gallup, businesses in the top quartile of employee engagement achieve 21% greater profitability than those in the bottom quartile. But sweeping demographic, technological and cultural shifts in the workforce pose a daunting challenge for SMBs: how to create an environment...