In a world where artificial intelligence is taking center stage, transforming industries and redefining possibilities. The buzz surrounding AI is unmistakable, capturing headlines and imagination alike. But beyond the hype, how exactly is AI shaping the trajectory of businesses, especially those at the heart of our economy – small and medium businesses (SMBs)? In June […]
Category: AI
Auto Added by WPeMatico
Are SMBs Ready for AI? Get a Sneak Peek of What We Learned in Our Survey
What do SMBs think about AI? For a taste of what’s to come in our soon-to-be-released research: The Impact of AI on SMBs, I spoke with the team at CRM Konvos to answer their questions about our findings. Some of the topics we discussed included: You can check out the LinkedIn Live here. We’ll also be publishing two […]
Using AI to Improve Customer Service for Business Growth
by Guest Contributor Maryia Fokina, Digital PR & Content Specialist at Tidio In the modern era marked by rapid technological advancements, AI is a truly transformative force that can help businesses scale. While the concept of integrating AI might still seem foreign to some business owners, the benefits are immense. One of the areas where AI […]
GreenRope Brings New AI Features to Its Unified CRM Platform
I was initially introduced to GreenRope CRM in 2021. I interviewed its founder and CEO, Lars Helgeson, about the company’s focus on sustainability and its unified platform for sales, marketing, and operations in this blog. In fact, the GreenRope brand name reflects this strategy— “green” is revenue and sustainability, and “rope” underscores the company’s premise […]
Top Takeaways from Dell Technologies World 2023
Resiliency is an essential quality in the ever-changing technology industry. Since its inception in 1984, Dell has proved its resiliency many times, reshaping its strategy and offerings to stay ahead of the technology curve. Last month, I had the opportunity to attend Dell Technologies World in Las Vegas. This year’s event coincided with the latest […]
Zoho Expands Its Ambitions On Multiple Fronts
After a four-year hiatus due to COVID-19, Zoho’s Zoholics event was back in Austin, TX the first week of May, featuring an analyst track that I attended. The dominant takeaway is that Zoho, which already sells more than 60 business applications in 160-plus countries, is expanding on multiple fronts. The company is doubling down in […]
Top Takeaways from Workday’s AI and ML Innovation Summit 2023
As the name implies, the theme of Workday’s AI and ML Innovation Summit 2023 for industry analysts (held March 13-15 at beautiful Cavallo Point in Sausalito, CA) was artificial intelligence (AI) and machine learning (ML). While other ground was covered, AI and ML topics were the centerpiece of most of the presentations and discussions. Co-CEOs […]