At Dreamforce 24, Salesforce announced Foundations, a free upgrade for customers using Sales or Service Cloud Enterprise Edition or higher, that brings key cross-department features at no additional cost. Foundations includes Sales, Service, Marketing, Commerce, and Data Cloud features with an enhanced user interfa...
Category: Small Business
Top Takeaways from Dreamforce 2022
After a COVID-induced hiatus, Dreamforce was back at Moscone in San Francisco last week. Salesforce brought all of the usual marketing glitz and glamour—including the national-park Trailblazer t...
Top Takeaways from Xero’s 2022 North American Xerocon Event
Since its inception in 2006, Xero has grown to 3.3 million subscribers worldwide. It’s the top accounting software brand in its native New Zealand, and in neighboring Australia. However, since it entered the North American market in 2011, Xero ...
GoTo: The Significance of LogMeIn’s Rebranding and New, Streamlined Offerings
–-by Kelly Teal, SMB Group Contributing Analyst, and Laurie McCabe, SMB Group Co-founder & Partner February, longtime software-as-a-service provider LogMeIn made two key moves. First, the company ditched its 20-year-old LogMeIn moniker in favor of its new, “GoTo” brand. But the announcement goes beyond rebranding. It has streamlined its product portfolio into two main offeri...
Six Ways Technology Has Helped Small and Medium Businesses Build Back Better
Technology has played an important role in helping many small and medium businesses successfully navigate through the challenges and uncertainties surrounding the pandemic—and will continue to provide many benefits into the foreseeable future. Technology is increasingly intertwined with business performance. From time savings and efficiency gains to better data and insights for decision-maki...
Extreme Small Business Makeover: From Museum Tours to Virtual Team Building With Xero
SMB Group’s 2021 SMB Technology Directions for a Changing World study revealed that just over half of small business (1–99 employees) respondents strongly agreed or agreed that they had made significant changes to their business strategies due to COVID-19.
Dell Financial Services: A Critical Cash Flow Solution for Small Businesses
There’s little doubt that the pandemic caused major hardship for many small businesses (businesses with 1-99 employees). But, as we begin to put ...