Digital word-of-mouth has expanded the power of current customers to influence buying decisions of prospective customers. I’ve shared some advice about how to use customer service as a new form of marketing with GetApp as part of their #RebuildYourSmallBusiness series in my article,
Category: SMB strategy
How the SMB Technology Buying Journey Changes As Businesses Grow
Want to learn more about the factors that influence SMB technology buying decisions? Take a look at this new SMB Group infographic, The SMB Technology Bu...