© SMB Group, Inc.
Category: Business Solutions
3 Ways Small Businesses Can Improve Their Content & Boost Revenue
By Guest Contributor Dave Bascom, VP of Marketing, Lucidpress One of the interesting outcomes of the pandemic was a sudden boom in new startups. The U.S. Census reports that 2020 was the best year on record for new business creation since it star...
Dreamforce 2021: Slack and Salesforce+ Run Through It
Salesforces’ 2021 Dreamforce reflected how the pandemic is changing events: After conducting an all-virtual event in 2020, Salesforce conducted this year’s Dreamforce as a hybrid event. Most participants attended sessions virtually via the company’s new
Financial Fitness Helps MX3 Fitness Build Back Gym Business
Imagine going to a business conference, and then finding out that 13 out of the 20 people attending that conference had gotten COVID-...
Solving the SMB Cash Flow Problem: Ways to Build Precious Resources
—by Kelly Teal, SMB Group Contributing Analyst, and Laurie McCabe, SMB Group Co-founder 2020 was a ro...
Doing Digital Transformation Right: How CFOs Can Improve Performance and Empower People
–by SMB Group Contributing Analyst, Kelly Teal, and Laurie McCabe, SMB Group Co-founder Three-quarters of SMB (small and medium business) decision-makers understand that using digital technology effectively is key to business success in today’s digital era. The right digital solutions can help businesses address new challenges, course correct, and to better prepare for unexpected ch...
SMB Progress Along the Digital Transformation Continuum: An SMB Group Infographic
During this past year and a half in particular, it’s become abundantly clear that businesses of all shapes and sizes need to put technology solutions to work to meet the challenges of our increasingly unpredictable world. Small or large, businesses need a strategy and the technology to execute on it to meet evolving market, employee and operational requirements. But how are SMBs—who are ofte...
Extreme Small Business Makeover: From Museum Tours to Virtual Team Building With Xero
SMB Group’s 2021 SMB Technology Directions for a Changing World study revealed that just over half of small business (1–99 employees) respondents strongly agreed or agreed that they had made significant changes to their business strategies due to COVID-19.
Why Customer Service Is the New Marketing
Digital word-of-mouth has expanded the power of current customers to influence buying decisions of prospective customers. I’ve shared some advice about how to use customer service as a new form of marketing with GetApp as part of their #RebuildYourSmallBusiness series in my article,