Businesses of all sizes have been confronted by daunting challenges due to the COVID-19 pandemic, b...
Category: Business Solutions
Is Your Retail Business For Change? Four Key Shopping Trends
To say this year has been different would be an understatement. From transitioning to remote work to total retail shut down, keeping businesses afloat and jobs secure has been a struggle. With the pandemic still affecting companies and customers during the holiday shopping season, many small a...
Does It Make Sense for Your Business to Invest in Technology During a Downturn?
Midmarket companies (with 500 to 2,500 employees) understand the connection between business success and technology: 78% agree that using technology effectively is key to business survival and growth. However, it can seem counterintuitive to increase spending as the pandemic and ongoing economic uncertainty continue to create headwinds for many businesses. For example, in SMB G...
The Role of Technology in SMB Recovery: New SMB Group Infographic
Most SMBs that have been able to weather the COVID-19 crisis to date have already made significant adjustments to adapt their businesses to the new normal. SMB Group’s study, SMBs: Navigating a Path Forward: How Will SMB...
Is Your SMB Equipped to Adapt, Innovate and Grow?
Does your business have the technology foundation necessary to support growth in the digital economy? If you’re like mos...
A Fresh Look at How SMBs are Navigating a Path Forward: SMB Group’s New eBook
How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey
In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took at the outset to weather the storm.
Zoho Bigin: A New Way for Small Businesses to Get Started with CRM
Small businesses almost always find it challenging to get started and productive with new business solutions—and CRM is no exception.
How HubSpot Is Recalibrating Customer, Partner and Employee Experience
COVID-19 has disrupted “business as usual” for companies of all sizes and shapes. As the initial shock and awe start to subside, business decision-makers must figure out how they need to adjust customer, partner and employee engagement strategies amidst ongoing uncertainty.
Salesforce Launches Salesforce Care Small Business Grants to Help Small Businesses Weather COVID-19
COVID-19 has unleashed a medical and economic tsunami upon the world. SMB Group’s Impact of COVID-19 on SMBs Study shows that businesses of all sizes are feeling the pain of the pandemic.