Category: Business Applications

Sage’s Rebranding: More than a Name Change

Love it or hate it, the first results of Sage North America’s brand transformation strategy have started rolling out in North America. Sage North America CEO Pascal Houilon announced the rebranding initiative last year, which aims to strengthen Sage’s brand--especially in North America (link to last years blog). The initiative is designed to address the fact that while many ind...

Tech Tidbits for SMBs: AnyMeeting, Desk.com and Xero

All too often, I don’t have the time to write a full-fledged post on many of the SMB solutions that vendors brief and demo for me. Which is a shame, as many of these come from smaller vendors that you might not know about, but could provide just what you’re looking for. So, I thought it might be helpful to at least serve up the ones that seem really useful and/or interesting in bite-size porti...

Host Analytics’ New Twist on an Old Problem: Connecting CPM and Siloed Data in Midsize Companies

Host Analytics, which provides cloud-based corporate performance management (CPM) software, recently launched Business Analytics, a new business intelligence toolkit designed to give finance departments in midsize companies a more comprehensive view of their businesses--without having to deploy an enterprise BI suite. With this announcement, Host Analytics is giving companies a new, pragmatic ...

Top Customer-Facing Mobile Apps for SMBs Today–and the Trajectory for Tomorrow

How are SMBs using mobile solutions to interact with their customers, suppliers and partners? What are top mobile apps that SMBs offer for their external customers, partners and supplier to use? Just as important, what mobile applications are they planning to deploy? We found out in our recently completed SMB Group

Closing the Business Intelligence Gap for Small Businesses

Most small and medium businesses (SMBs) can relate to Albert Einstein’s famous quote that  “Information is not knowledge.”  Many SMBs have plenty of data, but find it challenging to get the insights from it that they need to run their businesses more effectively and efficiently. Businesses have always needed the ability to track and measure critical success metrics in a quantifiable way. The p...

Smarter Commerce for the Midmarket: An Interview with IBM’s Ron Kline

Here’s an edited transcript of the podcast series that Brent Leary of CRM Essentials and Sanjeev Aggarwal, of SMB Group recorded with Ron Kline, director of marketing for IBM’s midmarket division, about IBM’s Smarter Commerce solutions for SMBs. If you’d like to listen to the recorded podcast series, select below. [soundcloud url="https://a...

Are You Ready? Transforming Your Business for the Smarter Customer

—by Laurie McCabe, SMB Group In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the secon...