COVID-19 has unleashed a medical and economic tsunami upon the world. SMB Group’s Impact of COVID-19 on SMBs Study shows that businesses of all sizes are feeling the pain of the pandemic.
Category: Business Solutions
How Xero is Adjusting Customer Experience in a World That’s Gone Sideways
We are all reeling from the impact of the coronavirus. The new normal isn’t what anyone wants—or probably could have even envisioned. What worked a few weeks ago—in our personal lives and our businesses—likely won’t work now. As I discussed in this post, all companies need to figur...
BrightInfo: Helping SMBs Make the Most of Their Digital Content
Laurie: In this SMB Spotlight I’m talking to Boaz Grinvald, CEO of BrightInfo. BrightInfo just launched a B2...
Charting Your Big Data Journey
In the first post in this series, I examined the underlying trends driving the ...
BI and Analytics for Mid-Market Businesses: My Podcast with SAP
I recently participated, with Paul Clark from SAP, in a thought leadership podcast on the topic of Enterprise Performance Management (EPM), Business Intelligence(BI) and Social Analytics for Midmarket companies. Brief Overview: We discuss the various aspects and uses of Enterprise Performance Management (EPM), Business Intelligence (BI), and Social Analytical tools within...
Drinking From the Dreamforce Fire Hose: Part 1, The Big Picture
Dreamforce, like Salesfo...
Mid-Market CPM Requirements and Vendor Selection Criteria
In today's fast-paced and volatile business climate, midsize businesses need a clear vision, financial agility, and strong collaborative capabilities to drive better-informed and more strategic business decisions. Mergers, acquisitions, new business models, and increasing regulatory requirements heighten the importance of having accurate, flexible tools to supp...