Category: Small Business

Top Customer-Facing Mobile Apps for SMBs Today–and the Trajectory for Tomorrow

How are SMBs using mobile solutions to interact with their customers, suppliers and partners? What are top mobile apps that SMBs offer for their external customers, partners and supplier to use? Just as important, what mobile applications are they planning to deploy? We found out in our recently completed SMB Group

The Yin and Yang of Mobile Applications For SMBs

What are SMBs top business challenges, and how well do mobile solutions help them meet these challenges? Interestingly, that depends on whether you’re asking them about the benefits of having their employees use internal mobile apps, or the value of offering mobile apps and mobile-friendly web sites for external customers, partners and suppliers to use. We asked more than 750 SMB (small busine...

YouDazzle: Where Cloud Collaboration Meets Network Marketing

In SMB Group studies, small business decision-makers consistently put colleagues, friends and family at or near the top of the list as key sources for advice when it comes to selecting technology solutions for their businesses (Figure 1). Figure 1: Who SMBs Turn to for Guidance About Technology Solutions

Dell Extends its End-to-End Storage Story for SMBs

Storage is a key requirement for today's small-to-medium business (SMB) and mid-market enterprises. As the amount of data multiplies, and the need to protect critical data grows, SMBs now require many of the same data storage capabilities as larger enterprises. With these requirements in mind, Dell recently announced the ac...

Cisco OnPlus: IT Infrastructure Advisory and Management Services Solution For Small Businesses

--by Sanjeev Aggarwal and Laurie McCabe, SMB Group Last month, Cisco introduced a new IT Infrastructure advisory and management service solution designed for VARs to provide to small businesses with less than 100 employees. Delivered via Cisco’s value-added reseller (VAR) channel, Cisco OnPlus enables VARs to offload the mundane, time-consuming tasks of managing a network environmen...

Slideshow: Top 10 SMB Technology Predictions for 2012

Each year, the SMB Group offers its Top 10 SMB Technology Predictions. In 2011, we created a slideshow version. Due to popular demand, we've created a slideshow version of our 2012 predictions, which are summarized below. Economic Anxiety Low...

Take the Poll: Is Salesforce.com becoming too complex for your SMB?

In the post, Is Salesforce Outgrowing SMBs? I discussed Salesforce.com's new social enterprise vision, and questioned how it will work for SMBs. If you are part of a small or medium business, I'd like your thoughts! [polldaddy poll=5484341]

Dell KACE M300 Appliance Enables Small Businesses to Take a Proactive Approach to IT Asset Management

Dell KACE recently introduced a new series of System Management Appliances targeted at small businesses with 20-200 employees. The Dell KACE M300 Asset Management Appliance is designed to deliver an affordable, plug-and-play IT asset management solution that reduces the repetitive, time consuming task of managing PC inventory and software licenses. The...