--by Sanjeev Aggarwal and Laurie McCabe, SMB Group Last month, Cisco introduced a new IT Infrastructure advisory and management service solution designed for VARs to provide to small businesses with less than 100 employees. Delivered via Cisco’s value-added reseller (VAR) channel, Cisco OnPlus enables VARs to offload the mundane, time-consuming tasks of managing a network environmen...
Category: SMB
Why Do People Create these Crazy Spam Replies to Blog Posts?!
Ok, just wondering...why???!!! Al Gottwald krast.net
Report Card: 2011 Top 10 SMB Technology Market Predictions
--by Laurie McCabe and Sanjeev Aggarwal, SMB Group Before developing our 2012 predictions, we wanted to assess how we did on our Top 10 SMB Technology Predictions for 2011. Here’s our take on how we did--let us know what grades you would have given us! And st...
Highlights from the 2011 SMB Group Collaboration Study
The SMB Group and CRM Essentials recently completed the 2011 SMB Collaboration and Communications Study. We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers how they collaborate, what t...
Smarter Commerce for the Midmarket: An Interview with IBM’s Ron Kline
In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the third post in the series, which is a summarize transcript o...
Are You Ready? Transforming Your Business for the Smarter Customer
—by Laurie McCabe, SMB Group In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the secon...
Dell Boomi: A Microcosm of Dell’s New Virtual Era
After attending Dell World, Dell’s first ever user conference a couple of weeks ago, it’s apparent that Dell’s progression towards becoming a pivotal vendor in what it terms the “virtual era” is well underway. And, last week’s announcement of Dell Boomi’s Fall 2011 release provides a prime example of how Dell is crossing the chasm from a product-centric hardware vendor to a sol...
Key Themes from SAP TechEd 2011–How Do They Relate to SMBs?
As the name implies, SAP TechEd offers technical education, such as hands-on workshops, deep-dive lectures and sessions with SAP technical experts about all things SAP. That said, TechEd isn't for everyone, and it’s no wonder that most of the 6,500+ attendees at SAP TechEd 2011, held the week of September 12 in Las Vegas, were SAP partners and technology specialists from the vendor’s large ente...
Take the Poll: Is Salesforce.com becoming too complex for your SMB?
In the post, Is Salesforce Outgrowing SMBs? I discussed Salesforce.com's new social enterprise vision, and questioned how it will work for SMBs. If you are part of a small or medium business, I'd like your thoughts! [polldaddy poll=5484341]
Is Salesforce.com Outgrowing SMBs?
Salesforce.com's Marc Benioff is a great visionary with a big appetite for change. From packaged software to the cloud, from CRM to platform-as-a-service, he's painted a color by number picture for businesses to emulate. But does his latest work, “the social enterprise" come with an easy enough guide for small businesses to paint it? The Paint-by-Numbers Social Enterprise Be...