Category: SMB

Unveiling the Future: New eBook Explores the Impact of AI on Small and Medium Businesses

Unveiling the Future: New eBook Explores the Impact of AI on Small and Medium Businesses

In a world where artificial intelligence is taking center stage, transforming industries and redefining possibilities. The buzz surrounding AI is unmistakable, capturing headlines and imagination alike. But beyond the hype, how exactly is AI shaping the trajectory of businesses, especially those at the heart of our economy – small and medium businesses (SMBs)? In June […]

Are SMBs Ready for AI? Get a Sneak Peek of What We Learned in Our Survey

What do SMBs think about AI?  For a taste of what’s to come in our soon-to-be-released research: The Impact of AI on SMBs, I spoke with the team at CRM Konvos to answer their questions about our findings. Some of the topics we discussed included: You can check out the LinkedIn Live here. We’ll also be publishing two […]
Using AI to Improve Customer Service for Business Growth

Using AI to Improve Customer Service for Business Growth

by Guest Contributor Maryia Fokina, Digital PR & Content Specialist at Tidio In the modern era marked by rapid technological advancements, AI is a truly transformative force that can help businesses scale. While the concept of integrating AI might still seem foreign to some business owners, the benefits are immense. One of the areas where AI […]
Salesforce Starter: Simplifying the Path to CRM

Salesforce Starter: Simplifying the Path to CRM

Salesforce Starter is Salesforce’s new solution designed to help businesses more easily try, buy, and get value from Salesforce’s CRM solutions. While the first iteration of Salesforce Starter has been available since August 2022, the Summer release, announced on August 2, adds new marketing capabilities to the solution—and makes Starter a much more formidable contender […]

GreenRope Brings New AI Features to Its Unified CRM Platform

I was initially introduced to GreenRope CRM in 2021. I interviewed its founder and CEO,  Lars Helgeson, about the company’s focus on sustainability and its unified platform for sales, marketing, and operations in this blog. In fact, the GreenRope brand name reflects this strategy— “green” is revenue and sustainability, and “rope” underscores the company’s premise […]