There’s no question that COVID-19 has forever changed the way small and medium businesses (SMBs) think about the “workplace”, shifting the concept from the physical world to a virtual one. Recently, Mona Abou-Sayed, Mitel’s VP of Collaboration and Applications, and I discussed this in a LinkedIn Live session, Building Cultur...
Category: Collaboration
What We Know: Preparing for the Next Normal
The adage that “the only constant is change” has never seemed more relevant than today. In the past three months, COVID-19 has disrupted any notion of “business as usual.” However, we were already in the midst of another, very transformative change before COVID-19. Whether you call it a digital revolution, digital transformation, the information era, or something else, its become obvious tha...
Building Culture and Collaboration for the Next Normal: Join Us on LinkedIn Live
Mark your calendars for what I’m sure will be a lively LinkedIn Live session on Tuesday, June 2! Register here, details are below. The trend towards work from home (WFM) had already been rising prior to COVID-19. According to Flexjobs, it rose 44% in the past 5 years. With COVID-19, ...
Zoho Bigin: A New Way for Small Businesses to Get Started with CRM
Small businesses almost always find it challenging to get started and productive with new business solutions—and CRM is no exception.
Canceling or Postponing an Analyst Event? Make the Best of the Situation
In late winter and early spring, my schedule is usually jam-packed with IT industry analyst events and analyst tracks at customer events. But this year, my calendar is gradually thinning out as coronavirus takes its toll and more and more vendors decide to cancel or postpone their events. From a public (and personal!) health perspective, this is clearly a good call. The virus conti...
Adoption of UCC Components and Forecasted Change – Medium Business
© SMB Group, Inc.
Communication and Collaboration Attitudes – Medium Business
© SMB Group, Inc.
Employee Telecommuting Profile – Medium Business
© SMB Group, Inc.
Relative Importance of Unified Communications and Collaboration Features
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Top Challenges U.S. Small Businesses Face in Adopting Unified Communications
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