Category: Social And Collaboration

Considerations for UCC Vendors in the SMB Market

Considerations for UCC Vendors in the SMB Market

The market opportunity for UCC vendors in the U.S. SMB segment is around $4.5B for 2016—and growing. According to SMB Group’s recently completed 2016 Small and Medium Business Communication, Collaboration and Mobility Study, although just 12% of small businesses (companies with less than 100 employees) and 28% of medium businesses (companies with 100 to 1,000 employees) currently use UCC soluti...

SMB Spotlight: IBM’s Midmarket GM On New Partner Strategy and Programs for SMB and Midmarket Companies (Part 2)

Sanjeev: Hi, this Sanjeev Aggarwal from the SMB Group, and in today’s SMB Spotlight I’m speaking with John Mason, who is IBM’s General Manager for Midmarket. Hi John. Thanks for joining me in this two-part discussion about new IBM developments and solutions that are relevant for the

Cloud Is The New Normal for SMBs—But Integration Isn’t

Cloud Is The New Normal for SMBs—But Integration Isn’t

SMB Group recently wrapped up our “2014 Small and Medium Business Routes to Market Study,” in which we looked how U.S. SMB technology adoption and the buying cycle in ten key solution areas, as shown below.

SMB Tech Tidbits: Focus on Social Collaboration!

SMB Tech Tidbits: Focus on Social Collaboration!

This week I had a chance to attend the 2012 Enterprise 2.0 conference  in Boston, which focuses on social business and collaboration solutions. This edition of Tech Tidbits features a roundup of some of the more interesting collaboration and social apps aimed squarely at small and medium businesses (SMBs) that I was able to speak with at the show. ...