Category: Social And Collaboration

Slideshow: Top 10 SMB Technology Predictions for 2012

Each year, the SMB Group offers its Top 10 SMB Technology Predictions. In 2011, we created a slideshow version. Due to popular demand, we've created a slideshow version of our 2012 predictions, which are summarized below. Economic Anxiety Low...

Highlights from the 2011 SMB Group Collaboration Study

The SMB Group and CRM Essentials recently completed the 2011 SMB Collaboration and Communications Study. We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers how they collaborate, what t...

Are You Ready to Move Beyond Email? Warning Signs and Key Considerations

(Part 2 of a 3 part blog series "Are You Ready to Move Beyond Email?" which focuses on Online Collaboration Suites for SMBs. Click here for Part 1, which provides an overview of the online collaboration suite area.) Effective collaborat...

Are You Ready to Move Beyond Email? Assessing Online Collaboration Suites for SMBs

(Part 1 of a 3 part blog series "Are You Ready to Move Beyond Email?" which focuses on Online Collaboration Suites for SMBs) Collaboration is probably the only activity that everyone in every company engages in every day. Whether a CEO or new hire, an accountant or a construction worker, everyone needs to share and manage information, ideas, resources, and connections to get their job...

Dimdim–A Bright Light In the Web Conferencing Market

With the recession stubbornly lingering, many small and medium businesses (SMBs) are still pinching pennies and looking to trim expenses. Dimdim, which provides free Web conferencing for up to 20 users, and charges just $25 per month for Dimdim Pro (which supports unlimited meetings for up to 50 users) gives SMBs a way to eliminate or cut Web conferencing cos...

What is an Online Collaboration Suite, and Why Should You Care?

(Originally published on June 30, 2010 in Small Business Computing) What is an Online Collaboration Suite? An online collaboration suite provides businesses with an integrated set of tools that span a range of collaboration needs. While not every collaboration suite includes the same capabilities,...

What is Unified Communications, and Why Should You Care?

(Originally published in Small Business Computing, July 27, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and ins...

What is Social Networking, and Why Should You Care?

(Originally published in Small Business Computing, April 7, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders often add to t...