The world of technology is rapidly evolving, and small and medium businesses (SMBs) are at the center of a transformative era. As new solutions emerge, understanding how they make technology purchasing decisions has become critical for vendors, service providers, and partners looking to cater to this dynamic market. Our new eBook, The SMB Technology Buying […]
Category: survey
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New eBook: The SMB Technology Buying Journey, Part One
In today’s rapidly evolving digital landscape, making technology purchasing decisions has become a critical yet challenging process for small and medium-sized businesses (SMBs). With limited resources, SMBs often face difficulties in selecting the right tools to solve immediate problems and position them for future growth. SMB Group’s new, free eBook, The SMB Technology Buying Journey, […]
The Results Are In: SMB Group’s 2024 Technology Buying Journey Survey
SMB Group has just released its latest survey, the 2024 SMB Technology Buying Journey, offering fresh insights into how small and medium businesses (SMBs) approach technology purchasing. Sponsored by Dell Technologies and SAS, this comprehensive 57-question survey captures responses from 738 technology decision-makers across U.S. SMBs, revealing how they think about, evaluate, and purchase technology […]
SMBs and AI: Embracing the Future of Smart Business
In an era increasingly driven by technology, small and medium-sized businesses (SMBs) are increasingly interested in using artificial intelligence (AI) as a catalyst for growth and innovation. A comprehensive survey conducted by SMB Group highlights this trend, revealing the attitudes and adoption rates of AI among 744 SMBs. SMB Interest in and Adoption of AI […]
Unlocking Small Business Success with CRM: Zoho’s 2023 State of Customer Operations for U.S. Small Businesses Report
For small businesses, success often hinges on the ability to juggle numerous tasks and wear multiple hats. From managing day-to-day operations to nurturing customer relationships, every aspect of a small business counts. How the business manages these operations and the solutions they choose to use to help with the process, also contribute towards this success. […]
Unveiling the Future: New eBook Explores the Impact of AI on Small and Medium Businesses
In a world where artificial intelligence is taking center stage, transforming industries and redefining possibilities. The buzz surrounding AI is unmistakable, capturing headlines and imagination alike. But beyond the hype, how exactly is AI shaping the trajectory of businesses, especially those at the heart of our economy – small and medium businesses (SMBs)? In June […]
SMB Workforce and Workplace Impact and Plans Due to COVID-19
We all know that COVID-19 has had a dramatic effect on the workforce and workplace. As the economy reopens in fits and starts, a disturbingly high number of workers continue to file for unemployment. Meanwhile, businesses struggle with how to survive in the new normal, and whether and how to bring employees back to work. […]